Contact Us
At YUNIVERSO SQUISHY, we value our customers and are always here to help!
If you have any questions, concerns, or need assistance with your order, please don’t hesitate to reach out.
How Can We Help You?
1️⃣ Customer Service Email (For Order-Related Support)
For issues related to your order, please kindly contact us at:
✉️ customerservice@yesyuniverso.com
We aim to respond within 24–48 hours on business days.
👉 You may contact us via this email for the following purposes:
Order Support & Tracking 📝
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Need help with an existing order? Please include your order number for faster assistance.
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You can also track your order anytime via our “Track My Order” page.
Returns & Refunds 🔄
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Want to return an item? Please review our Refund Policy before contacting us.
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Please provide clear photos if your item arrived damaged or defective to help us resolve the issue faster.
Shipping Inquiries 📦
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If your package is delayed or missing, check your tracking link first.
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If tracking shows “Delivered” but you haven’t received it, contact us within 21 days of shipping.
2️⃣ General & Product Inquiries (For Product, Launches & Collaborations)
For product-related questions, launch news, or collaborations, please kindly contact us at:
✉️ yuniversosquishy@gmail.com
👉 You may contact us via this email for the following purposes:
Product Questions & Recommendations ❓
Inquiries about launches, exclusive coupons, and limited drops 🌟
Requests for collaborations, promotions, or pre-launch activities 🤝
Connect with Us on Social Media!
Follow us for the latest updates, promotions, and fun squishy content:
Instagram: @Yuniverso.Squishy
YouTube: @Yuniverso.Squishy
TikTok: @Yuniverso.Squishy
📢 Tag us in your posts & share your squishy moments!
We love seeing our community enjoy Yuniverso Squishy.
Thank you for choosing YUNIVERSO SQUISHY!