Contact Us
At YUNIVERSO SQUISHY, we value our customers and are always here to help! If you have any questions, concerns, or need assistance with your order, please don’t hesitate to reach out to us.
Customer Service Email
For general inquiries, order updates, or assistance, please contact our support team at:
✉ customerservice@yesyuniverso.com
We strive to respond to all inquiries within 24-48 hours on business days.
How Can We Help You?
1. Order Support & Tracking
- Need help with an existing order? Please include your order number in your email for faster assistance.
- Track your order status easily through our "Track My Order" page.
2. Returns & Refunds
- Want to return an item? Please review our Return & Refund Policy before contacting us.
- Provide clear photos if your item is damaged or defective for a faster resolution.
3. Shipping Inquiries
- If your package is delayed or missing, check the tracking link in your email first.
- If tracking shows "Delivered" but you haven’t received your package, contact us within 21 days of shipping.
4. Product Questions & General Inquiries
- Have questions about our squishies? Need recommendations? We’re happy to help!
Connect with Us on Social Media!
Follow us for the latest updates, promotions, and fun squishy content!
Instagram: @ Yuniverso.Squishy
Youtube: @ Yuniverso.Squishy
TikTok: @ Yuniverso.Squishy
📢 Tag us in your posts & share your squishy moments! We love seeing our community enjoy our products.
Thank you for choosing YUNIVERSO SQUISHY!