Privacy and Cookie Policy

Privacy Policy for YUNIVERSO SQUISHY

This Privacy Policy outlines how YUNIVERSO SQUISHY ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website and make purchases. By using our website, you agree to the practices described in this policy.


SECTION 1 – WHAT INFORMATION DO WE COLLECT?

Personal Information Collected During Purchase

When you purchase something from our store, we collect personal information that you provide, such as:

  • Name
  • Address
  • Email address
  • Payment details (processed securely)

Automatic Data Collection

When you browse our store, we automatically receive your computer’s Internet Protocol (IP) address to help us gather insights about browser and operating system usage.

Email Marketing (if applicable)

With your permission, we may send you emails about new products, promotions, and company updates.


SECTION 2 – CONSENT

How do we obtain your consent?

When you provide personal information for:

  • Completing a transaction
  • Verifying your credit card
  • Placing an order
  • Arranging a delivery or return

We assume you consent to us using that information only for the specified purpose. If we request your information for a secondary purpose, such as marketing, we will ask for your explicit consent or provide an option to decline.

How do you withdraw consent?

If you change your mind after opting in, you may withdraw your consent at any time by contacting us at:
📧 customerservice@yesyuniverso.com


SECTION 3 – DISCLOSURE

We may disclose your personal information only if required by law or if you violate our Terms of Service.


SECTION 4 – SHOPIFY

Hosting & Data Storage

Our store is hosted on Shopify Inc., which provides us with a secure e-commerce platform. Your data is stored through Shopify’s secure servers, databases, and applications, all protected behind firewalls.

Payment Processing

If you use a direct payment gateway, Shopify securely processes your credit card data following the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction details are stored only as long as necessary for order completion, after which they are deleted.

All direct payment gateways comply with PCI-DSS standards set by leading credit card brands (Visa, MasterCard, American Express, Discover).

For more details, refer to Shopify’s policies:


SECTION 5 – THIRD-PARTY SERVICES

We may use third-party service providers for:

  • Payment processing
  • Order fulfillment
  • Shipping and delivery
  • Analytics and marketing

Each third-party provider has its own privacy policy regarding how they handle your information. We recommend reviewing their privacy policies before proceeding with transactions that involve their services.

If a third-party provider is located in a different jurisdiction, your data may be subject to the laws of that jurisdiction. For example, if you are located in Canada and a transaction is processed in the United States, your information may be subject to U.S. laws, including the Patriot Act.

External Links

When you click on links on our website, they may direct you to third-party sites. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.

Google Analytics

We use Google Analytics to understand visitor behavior and website performance. This service collects anonymous data about website visits.


SECTION 6 – SECURITY

We take reasonable precautions to protect your personal information. Our security measures include:

  • Secure Socket Layer (SSL) encryption for transactions
  • AES-256 encryption for stored payment data
  • Compliance with PCI-DSS and industry best practices

Although no system is 100% secure, we continuously update our security measures to protect your data.


SECTION 7 – COOKIES

Cookies are small data files stored on your device that help improve your browsing experience. Below are some of the cookies we use:

Cookie Purpose Duration
_session_id Stores session details Until session ends
_shopify_visit Tracks visits 30 minutes
_shopify_uniq Counts unique visits Expires at midnight
cart Stores cart contents 2 weeks
_secure_session_id Secure session handling Until session ends
storefront_digest Determines site access Indefinite
PREF (Google) Tracks visitor sources Short-term

You can opt-out of cookies by adjusting your browser settings.


SECTION 8 – AGE OF CONSENT

By using this site, you confirm that you are:

  • At least the age of majority in your state or province of residence
  • If under the age of majority, you have parental or guardian consent to use this site

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. Updates take effect immediately upon posting on our website. If significant changes are made, we will notify you through this page.


SECTION 10 – QUESTIONS & CONTACT INFORMATION

If you would like to:

  • Access, correct, amend, or delete any personal information we have about you
  • Register a complaint
  • Request more information

Please contact our Privacy Compliance Officer at:
📧 customerservice@yesyuniverso.com